Divergent metrics: exploring supply chain performance in humanitarian organizations versus public and private sectors

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dc.authorid0009-0003-5836-8836
dc.authorid0000-0001-6774-0933
dc.contributor.authorAlAff, Montheren_US
dc.contributor.authorKarayaz, Gamzeen_US
dc.contributor.editorAysuna Türkyılmaz, Ceydaen_US
dc.date.accessioned2026-03-24T12:03:28Z
dc.date.available2026-03-24T12:03:28Z
dc.date.issued2024-10-12
dc.departmentIşık Üniversitesi, Lisansüstü Eğitim Enstitüsü, Yöneticiler için İşletme Yönetimi Yüksek Lisans Programıen_US
dc.departmentIşık University, School of Graduate Studies, Executive Master of Business Administrationen_US
dc.departmentIşık Üniversitesi, İktisadi, İdari ve Sosyal Bilimler Fakültesi, İşletme Bölümüen_US
dc.departmentIşık University, Faculty of Economics, Administrative and Social Sciences, Department of Managementen_US
dc.description.abstractHumanitarian organizations operate under conditions that require rapid response and flexibility, often in crisis situations where traditional supply chain metrics may not be applicable. Their focus on speed, adaptability, and stakeholder engagement contrasts sharply with the public and private sectors, which typically prioritize efficiency, cost-effectiveness, and long-term strategic planning. This paper investigates the differences in supply chain performance measurement between humanitarian organizations and the public and private sectors, highlighting the unique challenges and objectives that define each domain. Through a thorough literature review, we examine existing frameworks and metrics used in supply chain performance evaluation across these sectors. To achieve this goal, a systematic literature review was conducted, analyzing 57 articles published between 2000 and 2024 across four databases: IEEE Xplore, Web of Science, Scopus, and JSTOR. Our analysis reveals that while public and private sectors benefit from established performance metrics such as ROI and inventory turnover, humanitarian organizations often rely on qualitative measures and emergent indicators that capture the complexities of disaster response. As a result, this research introduces a model for supply chain performance specifically tailored for humanitarian organizations. The model includes the most relevant metrics and attributes to assist both researchers and practitioners in their future work.en_US
dc.description.versionPublisher's Versionen_US
dc.identifier.citationAlAff, M. & Karayaz, G. (2024). Divergent metrics: exploring supply chain performance in humanitarian organizations versus public and private sectors. Paper presented at the The 2th International Sustainable Business and Economic Strategies Congress (ISBES), 105-122.en_US
dc.identifier.endpage122
dc.identifier.isbn9786256671614
dc.identifier.startpage105
dc.identifier.urihttps://hdl.handle.net/11729/7175
dc.identifier.urihttps://isbescongress.org/isbes2/
dc.institutionauthorAlAff, Montheren_US
dc.institutionauthorKarayaz, Gamzeen_US
dc.institutionauthorid0009-0003-5836-8836
dc.institutionauthorid0000-0001-6774-0933
dc.language.isoenen_US
dc.peerreviewedYesen_US
dc.publicationstatusPublisheden_US
dc.publisherAsos Yayınlarıen_US
dc.relation.ispartofThe 2th International Sustainable Business and Economic Strategies Congress (ISBES)en_US
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Öğrencien_US
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectPerformance of humanitarian supply chainen_US
dc.subjectHumanitarian organizationen_US
dc.subjectSupply chain managementen_US
dc.titleDivergent metrics: exploring supply chain performance in humanitarian organizations versus public and private sectorsen_US
dc.typeConference Objecten_US
dspace.entity.typePublicationen_US

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