Competitiveness of professional business services: Case of Turkish advertising agencies
dc.authorid | 0000-0002-2133-4945 | |
dc.contributor.advisor | Ansal, Hacer | en_US |
dc.contributor.author | Şahin, Çiğdem | en_US |
dc.contributor.other | Işık Üniversitesi, Sosyal Bilimler Enstitüsü, Çağdaş İşletme Yönetimi Doktora Programı | en_US |
dc.date.accessioned | 2016-06-23T23:29:25Z | |
dc.date.available | 2016-06-23T23:29:25Z | |
dc.date.issued | 2008 | |
dc.department | Işık Üniversitesi, Sosyal Bilimler Enstitüsü, Çağdaş İşletme Yönetimi Doktora Programı | en_US |
dc.description | Text in English ; Abstract: English and Turkish | en_US |
dc.description | Includes bibliographical references (leaves 201-213) | en_US |
dc.description | xiv, 217 | en_US |
dc.description.abstract | This study seeks to examine the extent to which internal factors affect the competitiveness of professional service firms. A case of Turkish advertising agencies is selected because of advertising industry's highly knowledge and skill intensive characteristics and the increased competition among the firms in recent years. In addition to resources, organizational and managerial capalities and the knowledge of the firms will be investigated to understand the degree of their effects on the process of their competitiveness. By conducting a case study methodology , a comparison among three multinational and three national agencies that have superior , moderate and less satisfying performances is used to explain the relationship between the sources of competitiveness and firm performance. | en_US |
dc.description.abstract | Bu çalışma, profesyonel hizmet sektöründeki firmaların rekabetçiliğini ektileyen içsel faktörleri ortaya çıkarmayı hedeflemektedir. Firmaların sadece kaynakları değil, örgütsel ve yönetimsel becerileri ve bilgileri de incelenmekte ve bütünsel bir yaklaşım içinde firmaların rekabetçiliğini etkileyen faktörler analiz edilmektedir. Araştırma, reklam sektöründeki firmalara odaklanmıştır. Reklam sektörünün belgi ve yetenek yoğun bir sektör olması ve özellikle Türkiye'deki reklam ajansları arasında son yıllarda artan bir rekabet yaşanması bu sektörde verimli bir araştırma yapabilmeyi mümkün kılmaktadır. Üç uluslararası ve üç yerel olmak üzere seçilen altı örnek ajans ile yapılan örnek olay çalışmasıyla, profesyonel hizmet veren firmaların performanslarını etkileyen, etkileyen rekabet avantajı yaratmaya yönelik faktörler incelenmektedir. | en_US |
dc.description.tableofcontents | The Concept of Competitiveness | en_US |
dc.description.tableofcontents | Evolution of the Concept of Competitiveness | en_US |
dc.description.tableofcontents | Measurement of Competitiveness | en_US |
dc.description.tableofcontents | Firm Level Competitiveness | en_US |
dc.description.tableofcontents | The Concept of Competitive Advantage | en_US |
dc.description.tableofcontents | Main Approaches of Internal Firm Level Analysis | en_US |
dc.description.tableofcontents | Resource-based View | en_US |
dc.description.tableofcontents | Competence-based or Capability-based View | en_US |
dc.description.tableofcontents | Knowledge-based View | en_US |
dc.description.tableofcontents | Competitiveness in Professional Service Firms | en_US |
dc.description.tableofcontents | The Nature of Services and Professional Business Firms | en_US |
dc.description.tableofcontents | How Do Professional Business Services Generate Competitive Advantages? | en_US |
dc.description.tableofcontents | Knowledge | en_US |
dc.description.tableofcontents | Client Relations | en_US |
dc.description.tableofcontents | Human Capital | en_US |
dc.description.tableofcontents | Service Differentiation | en_US |
dc.description.tableofcontents | Management Ability | en_US |
dc.description.tableofcontents | Internationalization and Networking | en_US |
dc.description.tableofcontents | Definition of Factors and Their Measures Used in the Study | en_US |
dc.description.tableofcontents | Firm Resources | en_US |
dc.description.tableofcontents | Firm Capabilities | en_US |
dc.description.tableofcontents | Firm Knowledge | en_US |
dc.description.tableofcontents | Methodology | en_US |
dc.description.tableofcontents | Research Design | en_US |
dc.description.tableofcontents | Units of Analysis | en_US |
dc.description.tableofcontents | Advertising Services | en_US |
dc.description.tableofcontents | The Nature of Advertising Services | en_US |
dc.description.tableofcontents | Advertising Market in the World | en_US |
dc.description.tableofcontents | Advertising Market in Turkey | en_US |
dc.description.tableofcontents | Case 1: MovidaPlus/MAP | en_US |
dc.description.tableofcontents | Background | en_US |
dc.description.tableofcontents | Tangible Resources | en_US |
dc.description.tableofcontents | Intangible Resources | en_US |
dc.description.tableofcontents | The Firm‟s Capabilities | en_US |
dc.description.tableofcontents | Organizational Capabilities | en_US |
dc.description.tableofcontents | Managerial Capabilities | en_US |
dc.description.tableofcontents | Firm's Knowledge | en_US |
dc.description.tableofcontents | Case 2: Altıncı Duyu | en_US |
dc.description.tableofcontents | The Firm‟s Resources | en_US |
dc.description.tableofcontents | Case 3: Publicis Yorum | en_US |
dc.description.tableofcontents | Case 4: Art Grup | en_US |
dc.description.tableofcontents | Case 5: McCann Erickson | en_US |
dc.description.tableofcontents | Case 6: Alametifarika | en_US |
dc.description.tableofcontents | Company Age | en_US |
dc.description.tableofcontents | Company Status | en_US |
dc.description.tableofcontents | Human Resources | en_US |
dc.description.tableofcontents | Reputation | en_US |
dc.description.tableofcontents | Creativity | en_US |
dc.description.tableofcontents | Analysis of Firm Capabilities | en_US |
dc.description.tableofcontents | Employee Involvement | en_US |
dc.description.tableofcontents | Service Quality | en_US |
dc.description.tableofcontents | Organizational Structure | en_US |
dc.description.tableofcontents | Top Manager‟s Status and Credibility | en_US |
dc.description.tableofcontents | Managerial Knowledge | en_US |
dc.description.tableofcontents | Managerial Strategy | en_US |
dc.description.tableofcontents | Analysis of Firm Knowledge | en_US |
dc.description.tableofcontents | Top 100 Advertiser Companies in Turkey | en_US |
dc.identifier.citation | Şahin, Ç. (2008). Competitiveness of professional business services: case of Turkish advertising agencies. İstanbul: Işık Üniversitesi Sosyal Bilimler Enstitüsü. | en_US |
dc.identifier.uri | https://hdl.handle.net/11729/1005 | |
dc.institutionauthor | Şahin, Çiğdem | en_US |
dc.institutionauthorid | 0000-0002-2133-4945 | |
dc.language.iso | en | en_US |
dc.publisher | Işık Üniversitesi | en_US |
dc.relation.publicationcategory | Tez | en_US |
dc.rights | info:eu-repo/semantics/openAccess | en_US |
dc.rights | Attribution-NonCommercial-NoDerivs 3.0 United States | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/us/ | * |
dc.subject.lcc | HF5816 .S24 2008 | |
dc.subject.lcsh | Advertising -- Competitions. | en_US |
dc.subject.lcsh | Advertising -- Turkey. | en_US |
dc.title | Competitiveness of professional business services: Case of Turkish advertising agencies | en_US |
dc.title.alternative | Profesyonel hizmet sunan firmaların rekabetçiliği : Türk reklam ajansları örneği | en_US |
dc.type | Doctoral Thesis | en_US |
dspace.entity.type | Publication |