Boutique pastry management as a rising services marketing practice and a comprehensive survey of boutique pastries in İstanbul
dc.contributor.advisor | Ferman, Ali Murat | en_US |
dc.contributor.author | Demir, Gülper | en_US |
dc.contributor.other | Işık Üniversitesi, Sosyal Bilimler Enstitüsü, Çağdaş İşletme Yönetimi Doktora Programı | en_US |
dc.date.accessioned | 2016-06-09T13:02:24Z | |
dc.date.available | 2016-06-09T13:02:24Z | |
dc.date.issued | 2008 | |
dc.department | Işık Üniversitesi, Sosyal Bilimler Enstitüsü, Çağdaş İşletme Yönetimi Doktora Programı | en_US |
dc.description | Text in English ; Abstract: English and Turkish | en_US |
dc.description | Includes bibliographical references (leaves 166-171) | en_US |
dc.description | ix, 268 leaves | en_US |
dc.description.abstract | Consumption of food and beverages always holds a place at the top of the list when we analyze the daily habits of consumption of human beings. The different behaviors of consumers towards food and beverage products force the relevant producers to define their consumer profiles and most appropriate marketing strategies in accordance with their target group . In food industry, customization of products can also be observed in addition to the traditional massive production strategies. Therefore, the number of enterprices like boutique pastries which produce customized products that both possess an artistic value and aims complete contentment of their customers as well is increasing very rapidly day by day in Istanbul. Although boutique pastries exist in service sector, they are forced to develop marketing strategies that are specific to their need due to the several reaons such as market demands and infinite diversity of the product opportunities, which carry artistic value. With this research , certain phenomena are explored: boutique business making customization of production and adding artistic value to the products. While conducting interviews with managers of boutique pastries provided us with information about the current state of the business, the surveys enabled us to learn more about the current state of the business, the surveys enabled us to learn more about purchase behaviours. As a result of this research, the most appropriate marketing methodologies for boutique pastry businesses are defined in accordance with the analyses consumer behaviours. | en_US |
dc.description.abstract | Gıda ve içeceklerin tüketimi, insanların tüketim alışkanlıkları incelendiğinde her zaman en üst sıraya yerleşmektedir. Tüketicilerin gıda ve içecek ürünlerine karşı gösterdikleri farklı tutumlar, gıda sektöründeki organizasyonlara kendi tüketici profiline karşılık gelen en iyi pazarlama yöntemini belirleme zorunluluğunu getirmektedir. Gıda sektöründeki üretimlerde kitlesel üretimin teknolojilerin yanında ileri seviyede tatmin olmasını hedefleyen ve sanatsal bir değer taşıyan tüketiciye özel ürünler üreten butik pastaneler, hizmet sektöründe bulunsalar da, gerek bulundukları pazarın talepleri, gerekse ürettikleri ürünlerin sonsuz çeşitliliği ve sanatsal değer taşımak gibi farklılıkları, butik pastaneleri sadece hizmetlerin pazarlanması haricinde kendi durumlarına özel pazarlama stratejileri oluşturmaya itmektedir. Bu araştırma ile butik iş yapma olgusu ve üretimin çeşitlendirilip kişiselleştirilmesi, ürünlere sanat değeri katılması araştırılmış, butik pastane yöneticileri ile yapılan birebir ayrıntılı görüşmeler ile butik pastanelerin günümüzdeki durumu ile ilgili bilgiler toplanırken, butik pastane tüketicileri arasında yapılan anket çalışmaları ile de butik pastane tüketicilerinin satın alma tutumları hakkında bilgi toplanmıştır. Elde edilen bilgiler çeşitli istatistiksel verilere dönüştürülerek tüketicilerin demografik arka planlarının, butik pastanelerden yaptıkları alışverişlere etkileri analiz edilmiştir. Araştırma sonucunda, eldeki verilerden yola çıkarak tüketicilerin satın alma tutumlarına göre butik pastaneler için en iyi pazarlama yöntemleri belirtilmiştir. | en_US |
dc.description.tableofcontents | Introduction | en_US |
dc.description.tableofcontents | Introducing Foodstuff and Pastry | en_US |
dc.description.tableofcontents | Basic Definitions | en_US |
dc.description.tableofcontents | Patisserie | en_US |
dc.description.tableofcontents | Cafes | en_US |
dc.description.tableofcontents | Bakery | en_US |
dc.description.tableofcontents | A Brief History of Pastry | en_US |
dc.description.tableofcontents | Ancient Egypt and Greece | en_US |
dc.description.tableofcontents | The Roman Empire | en_US |
dc.description.tableofcontents | India, Japan, China | en_US |
dc.description.tableofcontents | The Middle East | en_US |
dc.description.tableofcontents | Religious Crusades, Middle Ages, Europe | en_US |
dc.description.tableofcontents | Pastry Business in the World | en_US |
dc.description.tableofcontents | France | en_US |
dc.description.tableofcontents | Italy | en_US |
dc.description.tableofcontents | Austria | en_US |
dc.description.tableofcontents | Pastry Marketing | en_US |
dc.description.tableofcontents | European Union | en_US |
dc.description.tableofcontents | Hazard Analysis Critical Control Points (HACCP) | en_US |
dc.description.tableofcontents | ISO 9000 | en_US |
dc.description.tableofcontents | Pastry Business as a Rising Service Marketing | en_US |
dc.description.tableofcontents | Definition of Pastry Business Marketing | en_US |
dc.description.tableofcontents | Boutique Pastry Business Marketing | en_US |
dc.description.tableofcontents | Service Marketing and Pastry Business | en_US |
dc.description.tableofcontents | Customization and Pastry Business | en_US |
dc.description.tableofcontents | Mass Customization | en_US |
dc.description.tableofcontents | Individual Customization | en_US |
dc.description.tableofcontents | Personalization and Uniqueness | en_US |
dc.description.tableofcontents | Adding Artistic Values to Products | en_US |
dc.description.tableofcontents | The Marketing Mix for Pastry Services (Marketing Plan) | en_US |
dc.description.tableofcontents | The Four P‘s | en_US |
dc.description.tableofcontents | Product | en_US |
dc.description.tableofcontents | Price | en_US |
dc.description.tableofcontents | Place | en_US |
dc.description.tableofcontents | Promotion | en_US |
dc.description.tableofcontents | The Four C‘s | en_US |
dc.description.tableofcontents | Pastry Marketing and SMEs | en_US |
dc.description.tableofcontents | Adaptation of Standard Textbook Marketing Frameworks | en_US |
dc.description.tableofcontents | Marketing in Context‘ | en_US |
dc.description.tableofcontents | Competency Marketing | en_US |
dc.description.tableofcontents | Network Marketing | en_US |
dc.description.tableofcontents | Innovative Marketing | en_US |
dc.description.tableofcontents | Pastry Marketing and Ethics | en_US |
dc.description.tableofcontents | Buying Process | en_US |
dc.description.tableofcontents | Models of Buyer Behavior | en_US |
dc.description.tableofcontents | Market Segmentation and Buyer Behavior | en_US |
dc.description.tableofcontents | Customer Loyalty | en_US |
dc.description.tableofcontents | Forward Planning With Marketing Research | en_US |
dc.description.tableofcontents | Service Positioning and Targeting | en_US |
dc.description.tableofcontents | Product/Service Life-Cycle Concept | en_US |
dc.description.tableofcontents | Service Quality | en_US |
dc.description.tableofcontents | Quality and Satisfaction | en_US |
dc.description.tableofcontents | Expectations, Consumers‘ Perceptions of Quality | en_US |
dc.description.tableofcontents | Promoting Services | en_US |
dc.description.tableofcontents | Advertising and the Media | en_US |
dc.description.tableofcontents | Sales Promotion | en_US |
dc.description.tableofcontents | Online Marketing | en_US |
dc.description.tableofcontents | Pastry Marketing in Turkey | en_US |
dc.description.tableofcontents | Definition of Pastry Business | en_US |
dc.description.tableofcontents | Pastry Business in Turkey | en_US |
dc.description.tableofcontents | The Marketing Environment | en_US |
dc.description.tableofcontents | Classification of Pastry Shops | en_US |
dc.description.tableofcontents | Cultural Influences | en_US |
dc.description.tableofcontents | The Importance of Knowing the Customer | en_US |
dc.description.tableofcontents | Developing New Items | en_US |
dc.description.tableofcontents | Advertising and the Media | en_US |
dc.description.tableofcontents | Sales Promotion | en_US |
dc.description.tableofcontents | Online Marketing | en_US |
dc.description.tableofcontents | Factors Supporting the Progress of Pastry Business in Turkey | en_US |
dc.description.tableofcontents | Factors Preventing the Improvement of Pastry Business in Turkey | en_US |
dc.description.tableofcontents | European Union | en_US |
dc.description.tableofcontents | Boutique Pastry Business in Turkey | en_US |
dc.description.tableofcontents | Definition of Boutique | en_US |
dc.description.tableofcontents | Boutique Pastry Concept in Turkey | en_US |
dc.description.tableofcontents | Characteristics of Boutique Pastry | en_US |
dc.description.tableofcontents | Service as a Concept | en_US |
dc.description.tableofcontents | Boutique Branches | en_US |
dc.description.tableofcontents | Choosing Personnel | en_US |
dc.description.tableofcontents | Advertising | en_US |
dc.description.tableofcontents | Choosing Location | en_US |
dc.description.tableofcontents | Marketing Mix (4Ps) in Boutique Pastry Business | en_US |
dc.description.tableofcontents | Visual Miracle in Boutique Pastry Business | en_US |
dc.description.tableofcontents | Marketing in Boutique Pastry Business | en_US |
dc.description.tableofcontents | Exploratory Research on Boutique Patisseries in Istanbul | en_US |
dc.description.tableofcontents | Problem Statement | en_US |
dc.description.tableofcontents | Methodology | en_US |
dc.description.tableofcontents | Sampling | en_US |
dc.description.tableofcontents | Data Collection and Instruments | en_US |
dc.description.tableofcontents | In-Depth Interviews | en_US |
dc.description.tableofcontents | Methods Used in in-Depth Interviews | en_US |
dc.description.tableofcontents | Advantages/Disadvantages of Depth Interviews | en_US |
dc.description.tableofcontents | Questionnaires | en_US |
dc.description.tableofcontents | Analysis on the Findings of Exploratory Research | en_US |
dc.description.tableofcontents | Exploratory Research Model | en_US |
dc.description.tableofcontents | Detailed Findings and Discussions on Detailed Findings | en_US |
dc.description.tableofcontents | Discussion and Conclusions | en_US |
dc.description.tableofcontents | Discussions on Present Study | en_US |
dc.description.tableofcontents | Suggestions for Further Studies | en_US |
dc.identifier.citation | Demir, G. (2008). Boutique pastry management as a rising services marketing practice and a comprehensive survey of boutique pastries in İstanbul. İstanbul: Işık Üniversitesi Sosyal Bilimler Enstitüsü. | en_US |
dc.identifier.uri | https://hdl.handle.net/11729/986 | |
dc.institutionauthor | Demir, Gülper | en_US |
dc.language.iso | en | en_US |
dc.publisher | Işık Üniversitesi | en_US |
dc.relation.publicationcategory | Tez | en_US |
dc.rights | info:eu-repo/semantics/openAccess | en_US |
dc.rights | Attribution-NonCommercial-NoDerivs 3.0 United States | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/us/ | * |
dc.subject | Boutique pastry | en_US |
dc.subject | Businesses | en_US |
dc.subject | Food companies | en_US |
dc.subject | Marketing | en_US |
dc.subject | Patisserie | en_US |
dc.subject | Purchasing behaviour | en_US |
dc.subject | Service marketing | en_US |
dc.subject | Service organizations | en_US |
dc.subject | Butik pastane | en_US |
dc.subject | Gıda işletmeleri | en_US |
dc.subject | Hizmet işletmeleri | en_US |
dc.subject | Hizmet pazarlaması | en_US |
dc.subject | İşletmeler | en_US |
dc.subject | Pastane | en_US |
dc.subject | Pazarlama | en_US |
dc.subject | Satınalma davranışı | en_US |
dc.subject.lcc | TX945 .D46 2008 | |
dc.subject.lcsh | Pastry Management. | en_US |
dc.title | Boutique pastry management as a rising services marketing practice and a comprehensive survey of boutique pastries in İstanbul | en_US |
dc.title.alternative | Yükselen bir hizmet pazarlaması uygulaması olarak butik pastane işletmeciliği ve İstanbul'daki butik pastaneler üzerine kapsamlı bir araştırma | en_US |
dc.type | Doctoral Thesis | en_US |
dspace.entity.type | Publication |