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Yayın Assortment optimization with log-linear demand: application at a Turkish grocery store(Elsevier Ltd, 2019-09) Hekimoğlu, Mustafa; Sevim, İsmail; Aksezer, Sezgin Çağlar; Durmuş, İpekIn retail sector, product variety increases faster than shelf spaces of retail stores where goods are presented to consumers. Hence, assortment planning is an important task for sustained financial success of a retailer in a competitive business environment. In this study, we consider the assortment planning problem of a retailer in Turkey. Using empirical point-of-sale data, a demand model is developed and utilized in the optimization model. Due to nonlinear nature of the model and integrality constraint, we find that it is difficult to obtain a solution even for moderately large product sets. We propose a greedy heuristic approach that generates better results than the mixed integer nonlinear programming in a reasonably shorter period of time for medium and large problem sizes. We also proved that our method has a worst-case time complexity of O(n 2 )while other two well-known heuristics’ complexities are O(n 3 )and O(n 4 ). Also numerical experiments reveal that our method has a better performance than the worst-case as it generates better results in a much shorter run-times compared to other methods.Yayın Sustainability via extended warranty contracts: design for a consumer electronics retailer(MDPI, 2024-01) Aksezer, Sezgin ÇağlarWarranty is one of the most important attributes of any product, from both manufacturer and consumer points of view. Although the retailers connect manufacturers to customers by selling goods, traditionally, they have isolated themselves from warranty-related matters such as customer complaints and maintenance costs. However, recent trends in consumer behavior toward extended warranty contracts have changed this approach. While retailers have started to generate considerable revenue from the sale of these contracts, sustainability is also achieved by longer product life cycles. This study analyzed the failure behavior of different classes of cell phone products and their related costs through a chain of consumer electronics retailer operating in Türkiye. To compete on pricing and customer service, a novel policy was designed for the retailer to honor the contracts in house rather than underwriting to a third party insurer as the industry standard. The maintenance records of 328 previous failures were analyzed to plot a failure model. Failure mode and effects analysis was carried out to identify failure classes and the respective costs for extended warranty design for cell phones. The expected warranty costs for coverage of the third, fourth, and fifth years of operation were determined. The results show that the retailer may achieve the same level of profit by increasing customer satisfaction along with the sustainability of the product through repair actions.
