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Yayın Transformation in consumption behavior and payment preferences of consumers (in different generations) with Covid-19 pandemic(Işık Üniversitesi, 2021-09-16) Zülfükar, Cihangir; Akseki, Pınar; Işık Üniversitesi, Lisansüstü Eğitim Enstitüsü, Yöneticiler için İşletme Yönetimi Yüksek Lisans ProgramıThe first Covid-19 case which is called corona virus, was detected on November 17, 2019, in Wuhan, China. With the number of increasing cases, no one thought it would require such radical changes in our living conditions at first. Due to the global and severe corona epidemic, the World Health Organization (WHO) declared global pandemic in March 2020. After this date, the Covid-19 pandemic undoubtedly caused many changes in our lives from politics to economy, from education to consumption. The 21’st century consumption is emerged from a system established on successful marketing, good sales skills, and persuasion of the consumer. While the concept of marketing was initially related to product’s quality; then in the following period, it turned into a system based upon successful marketing, good sales skills, and persuasion of the consumer. However, recent marketing has gained a new identity and has changed its shell as "first create a need, then satisfy that need". In such periods, consumer purchasing behavior changes completely and passes to a different dimension. In this study, we will examine how the consumption behaviors and payment preferences of people have changed. It deals with the results of the studies conducted on this subject in the world.
