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Yayın Application of ChatGPT in the tourism domain: potential structures and challenges(IEEE, 2023-12-23) Kılıçlıoğlu, Orkun Mehmet; Özçelik, Şuayb Talha; Yöndem, Meltem TurhanThe tourism industry stands out as a sector where effective customer communication significantly influences sales and customer satisfaction. The recent shift from traditional natural language processing methodologies to state-of-The-Art deep learning and transformer-based models has revolutionized the development of Conversational AI tools. These tools can provide comprehensive information about a company's product portfolio, enhancing customer engagement and decision-making. One potential Conversational AI application can be developed with ChatGPT. In this study, we explore the potential of using ChatGPT, a cutting-edge Conversational AI, in the context of Setur's products and services, focusing on two distinct scenarios: intention recognition and response generation. We incorporate Setur-specific data, including hotel information and annual catalogs. Our research aims to present potential structures and strategies for utilizing Language Model-based systems, particularly ChatGPT, in the tourism domain. We investigate the advantages and disadvantages of three different architectures and evaluate whether a restrictive or more independent model would be suitable for our application. Despite the impressive performance of Large Language Models (LLMs) in generating human-like dialogues, their end-To-end application faces limitations, such as system prompt constraints, fine-Tuning challenges, and model unavailability. Moreover, semantic search fails to deliver satisfactory performance when searching filters that require clear answers. To address these issues, we propose a hybrid approach that employs external interventions, the assignment of different GPT agents according to intent analysis, and traditional methods at specific junctures, which will facilitate the integration of domain knowledge into these systems.Yayın TurkEmbed: Turkish embedding model on natural language inference & sentence text similarity tasks(Institute of Electrical and Electronics Engineers Inc., 2025) Ezerceli, Özay; Gümüşçekiçci, Gizem; Erkoç, Tuğba; Özenç, BerkeThis paper introduces TurkEmbed, a novel Turkish language embedding model designed to outperform existing models, particularly in Natural Language Inference (NLI) and Semantic Textual Similarity (STS) tasks. Current Turkish embedding models often rely on machine-translated datasets, potentially limiting their accuracy and semantic understanding. TurkEmbed utilizes a combination of diverse datasets and advanced training techniques, including matryoshka representation learning, to achieve more robust and accurate embeddings. This approach enables the model to adapt to various resource-constrained environments, offering faster encoding capabilities. Our evaluation on the Turkish STS-b-TR dataset, using Pearson and Spearman correlation metrics, demonstrates significant improvements in semantic similarity tasks. Furthermore, TurkEmbed surpasses the current state-of-the-art model, Emrecan, on All-NLI-TR and STS-b-TR benchmarks, achieving a 1-4% improvement. TurkEmbed promises to enhance the Turkish NLP ecosystem by providing a more nuanced understanding of language and facilitating advancements in downstream applications.Yayın TurkEmbed4Retrieval: Türkçe için geri getirme görevine özel gömme modeli(Institute of Electrical and Electronics Engineers Inc., 2025-08-15) Ezerceli, Özay; Gümüşçekiçci, Gizem; Erkoç, Tuğba; Özenç, BerkeBu çalışmada, öncelikle Doğal Dil Çıkarımı (DDÇ) ve Anlamsal Metin Benzerliği (AMB) görevleri için geliştirilen TurkEmbed modelinin, MS-Marco-TR veri seti üzerinde ince ayar yapılarak geri getirme görevlerine uygun hale getirilmesini sağlayan TurkEmbed4Retrieval modelini tanıtıyoruz. Model, Matruşka temsili ögrenme ve özel tasarlanmış negatif çiftlerin sıralanması kayıp fonksiyonu gibi ileri seviye egitim teknikleri kullanılarak optimize edilmiştir. Yapılan kapsamlı deneyler, TurkEmbed4Retrieval’ın, geri getirme metriklerinde TurkishcolBERT modelini Scifact-TR veri kümesinde %19–26 oranında geçtiğini göstermektedir. Bu bağlamda, modelimiz, Türkçe bilgi getirme sistemleri için yeni bir çıtaya ulaşmaktadır.Yayın Automating cyber risk assessment with public LLMs: an expert-validated framework and comparative analysis(Institute of Electrical and Electronics Engineers Inc., 2026-03-26) Ünal, Nezih Mahmut; Çeliktaş, BarışTraditional cyber risk assessment methodologies face a critical dilemma: they are either quantitative yet static and context-agnostic (e.g., CVSS), or context-aware yet highly labor-intensive and subjective (e.g., NIST SP 800-30). Consequently, organizations struggle to scale risk assessment to match the pace of evolving threats. This paper presents an automated, context-aware risk assessment framework that leverages the reasoning capabilities of publicly available Large Language Models (LLMs) to operationalize expert knowledge. Rather than positioning the LLM as the final decision-maker, the framework decouples semantic interpretation from risk scoring authority through a transparent, deterministic Dynamic Metric Engine. Unlike complex closed box machine learning models, our approach anchors the AI's reasoning to this expert-validated metric schema, with weights derived using the Rank Order Centroid (ROC) method from a survey of 101 cybersecurity professionals. We evaluated the framework through a comparative study involving 15 diverse real-world vulnerability scenarios (C1-C15) and three supplementary sensitivity stress tests (C16-C18). The validation scenarios were independently assessed by a cohort of ten senior human experts and two state-of-the-art LLM agents (GPT-4o and Gemini 2.0 Flash). The results show that the LLM-driven agents achieve scoring consistency closely aligned with the human median (Pearson r ranging from 0.9390 to 0.9717, Spearman ρ from 0.8472 to 0.9276) against a highly reliable expert baseline (Cronbach's α =0.996), while reducing the assessment cycle time by more than 100× (averaging under 4 seconds per case vs. a human average of 6 minutes). Furthermore, a dedicated context sensitivity analysis (C13-C15) indicates that the framework adapts risk scores based on organizational context (e.g., SME vs. Critical Infrastructure) for identical technical vulnerabilities. Importantly, the system is designed not merely to replicate expert intuition, but to enforce bounded, policy-consistent risk evaluation under predefined governance constraints. Overall, these findings suggest that commercially available LLMs, when constrained by expert-validated metric schemas, can support reproducible, transparent, and real-time risk assessments.Yayın Narrative conflicts: a tri-modal computational analysis of antagonism in Shakespeare’s Julius Caesar(CEUR-WS, 2025-09-26) Yavuz, Mehmet Can; Cascone, Lucia; Özkan, Aylin; Ertaş, İremThis study introduces a novel computational framework to analyze multi-modal antagonisms—semantic, emotional, and relational—in dramatic literature, specifically focusing on Shakespeare’s Julius Caesar. Employing natural language processing (NLP) techniques, text embeddings, emotion classifiers, and network-based character analyses, we systematically extract and quantify antagonistic relationships within the play. Semantic antagonisms are identified through hierarchical clustering and dimensionality reduction of character embeddings, revealing rhetorical groupings aligned closely with narrative functions. Emotional antagonisms, captured via emotion distribution profiles and variance analysis, illuminate characters’ affective dynamics and their alignment with dramatic roles. Relational antagonisms are explored through co-occurrence networks, highlighting unexpected centrality of minor characters as critical mediators of conflict. Integrating these modalities with Hegelian dialectics and Nietzschean interpretations, our tri-modal analysis provides fresh insights into ideological tensions, character motivations, and narrative structure. This interdisciplinary approach demonstrates the effectiveness of AI-driven tools in enriching literary criticism opening new avenues for exploring conflict dynamics in canonical texts.Yayın Adaptive incident escalation in SOCs via AI-driven skill-aware assignment and tier optimization(Institute of Electrical and Electronics Engineers Inc., 2026-04-15) Abuaziz, Ahmed; Çeliktaş, BarışModern Security Operations Centers (SOCs) face significant operational bottlenecks driven by escalating alert volumes, increasingly sophisticated cyberattack vectors, and chronic imbalances in analyst workloads. Conventional rule-based escalation models frequently fail to account for the multi-dimensional nature of incident characteristics, the nuances of analyst expertise, and fluctuating operational demands. This study proposes a comprehensive AI-driven framework for intelligent incident assignment and workload optimization. The framework introduces five primary contributions: 1) a multi-factor scoring model that integrates severity and complexity metrics with dynamic workload balancing; 2) two novel optimization algorithms, Quantile-Targeted Normality-Regularized Optimization (QT-NRO) and Joint Optimization of Weights and Thresholds (JOWT), to calibrate scoring coefficients against target analyst utilization; 3) a Large Language Model (LLM) engine leveraging Retrieval-Augmented Generation (RAG) for semantic alignment between incident requirements and analyst expertise; 4) an Adaptive Capacity Zoning mechanism for dynamic workload management; and 5) a novel RAG Relevance Score metric—a pre-resolution, semantic alignment indicator that quantifies analyst-incident assignment quality independently of resolution time, addressing a fundamental limitation of traditional temporal metrics such as Mean Time to Resolution (MTTR) and providing a reusable benchmark applicable to any skill-aware assignment system. In addition, the framework incorporates a feedback-based continuous learning mechanism that utilizes historical resolution data to inform future assignments. An experimental evaluation using 10,021 real-world incidents from Microsoft Defender demonstrates that the JOWT algorithm achieves a tier distribution alignment within 0.8% of targets. LLM-enhanced semantic matching yields improvements between 26.7% and 126.8% in skill alignment across both normal-load and high-load evaluations, while simulations indicate a 31.8% reduction in MTTR. These results substantiate the efficacy of AI-driven methodologies in enhancing SOC operational efficiency and response precision.
