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Yayın The impact of knowledge management and total quality management on staff efficiency and on the performance of the company(Işık Üniversitesi, 2022-08-31) Kamoun, Miled; Soykut Sarıca, Yeşim Pınar; Işık Üniversitesi, Lisansüstü Eğitim Enstitüsü, Yöneticiler için İşletme Yönetimi Yüksek Lisans ProgramıToday, knowledge management and total quality management are becoming necessary in all industrial fields. However, systems and management procedures are becoming increasingly complex. Thus, industrial managers encounter several difficulties, either in terms of choice, or in terms of deployment and application of performance measurement approaches and techniques adapted to their field. In this regard, this work comes to support researchers in further future studies to gain insight into the impact of knowledge management and total quality management on staff efficiency and on the performances of the company and to have the knowledge about the most commonly used approaches and methods to measure staff efficiency and company’s performances. Based on the literature review and the questionnaire we did to review company’s behaviors concerning our purpose and after collecting data and analyzing 50 answers from 300 companies surveyed, we did succeed to identify our hypotheses based on perceptions of managers and agents working on different services in the company. Five hypotheses are defined as: -Knowledge management has a positive Impact on staff efficiency. -Total quality management has a positive Impact on staff efficiency. -Knowledge management has a positive Impact on the performance of the company. -Total quality management has a positive Impact on the performance of the company. -Staff effectiveness has a positive Impact on the performance of the company. Hypothesis and model are made to be tested in future studies by researchers on a purpose of arriving at a scientific model eligible to be used by companies to increase their performance. Also, to help companies to build a strong work infrastructure by giving more importance to the concept of knowledge management and total quality management and by integrating the most used performance indicators based on our perceptions analyses which are: Balanced Scorecard, supply-chain operations reference and human performance improvement.Yayın Building annotated parallel corpora using the ATIS dataset: two UD-style treebanks in English and Turkish(European Language Resources Association (ELRA), 2024-05-20) Cesur, Neslihan; Kuzgun, Aslı; Köse, Mehmet; Yıldız, Olcay TanerIn this paper, we introduce the annotation process of the Air Travel Information Systems (ATIS) Dataset as a parallel treebank in English and in Turkish. The ATIS Dataset was originally compiled as pilot data to measure the efficiency of Spoken Language Systems and it comprises human speech transcriptions of people asking for flight information on the automated inquiry systems. Our first annotated treebank, which is in English, includes 61.879 tokens (5.432 sentences) while the second treebank, which was translated into Turkish, contains 45.875 tokens for the same amount of sentences. First, both treebanks were morphologically annotated through a semi-automatic process. Later, the dependency annotations were performed by a team of linguists according to the Universal Dependencies (UD) guidelines. These two parallel annotated treebanks provide a valuable contribution to language resources thanks to the spontaneous/spoken nature of the data and the availability of cross-linguistic dependency annotation.
