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Yayın Digital banking during the COVID-19 era in Turkiye(Sivas Cumhuriyet Üniversitesi, 2023-31-12) Oğuz, Ahmet Bünyan; Soykut Sarıca, Yeşim PınarThe Covid-19 pandemic which began in early 2020 in Wuhan, China and spread around the world, created a serious impact on personal and business life for all. While individuals tried to protect themselves from the pandemic and continue their lives, businesses also tried to cope with the change in individual consumer behaviour. This study analyses the digital banking usage trends in Türkiye, focusing on the Covid-19 pandemic period, between January 2020 and June 2022, under the precautions imposed by the government such as lock-downs, curfews and public access limitations to businesses, using available quarterly transaction and usage data on virtual credit cards, mail order and phone payments, contactless cards, domestic credit cards, number of credit and bank cards, digital banking, internet banking and mobile banking. Research findings suggest that while internet and digital banking usage increased, significant changes have been observed in contactless card, virtual credit card transactions indicating a shift in user preference in banking during the pandemic period either voluntarily or with the effects of the restrictions and intention to realize their transactions distancing themselves from the crowds. Further research analysing whether this shift is permanent or not is recommended.Yayın Satisfaction of higher education students with online learning during Covid-19(PressAcademia, 2023-07-30) Alyadum, Yasser Abdullah Mohsen; Falcıoğlu, PınarPurpose- With the advent of COVID-19 the world has faced a situation that has changed the course of education towards technology-based alternative solutions. High education institutions in Turkey rushed from the first moments to avoid the disruption of education process, and transformed into the online learning system. Current study aims to investigate the satisfaction level of high education students in İstanbul Turkey during COVID-19. Methodology- An online survey has been filled out by more than two hundred students. Findings- The results show that most of the variables related with the usage and usefulness of online system have statistically significant effects on students’ perceptions concerning satisfaction. It can be reported that the transformation during COVID-19 is satisfactory for all levels of higher education students. Conclusion- The study also tries to differentiate between the perceptions of undergraduate and postgraduate students and it has been found that post graduates are more satisfied in overall terms. Moreover, most demographic dimensions also have different influences on the undergraduate and postgraduate students’ perceptions. The results of the study lead to recommendations and suggestions related with future implementation of online education system useful for both educators and implementers.












