Performance outcomes of supply chain management practices: evidence from Pakistan's fan manufacturing SMEs

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dc.authorid0000-0002-8679-4117
dc.authorid0009-0002-1189-2246
dc.contributor.authorAkbay, Ümmühanen_US
dc.contributor.authorHafeez, Muhammad Salmanen_US
dc.date.accessioned2025-12-12T11:03:01Z
dc.date.available2025-12-12T11:03:01Z
dc.date.issued2025-12-01
dc.departmentIşık Üniversitesi, Lisansüstü Eğitim Enstitüsü, Yöneticiler için İşletme Yönetimi Yüksek Lisans Programıen_US
dc.departmentIşık University, School of Graduate Studies, Executive Master of Business Administrationen_US
dc.description.abstractThis study examines the impact of supply chain management practices on the organization’s marketing and financial performance. We present the results of a survey conducted with 100 Pakistani fan manufacturing firms. Statistical analysis reveals that the industry struggles with information sharing and joint operations within the supply chain. PLS-SEM analysis of the survey data shows that supply chain performance is significantly correlated with organizational performance. Both customer and supplier relationship management have positive and significant effects on the performance of the supply chain and the organization. However, the impact of customer relationship management is stronger as its path coefficient is greater. Additionally, although internal supply chain management also impacts both supply chain and organization performance positively, the impact is slightly short of being statistically significant. This study contributes to the supply chain management literature by providing empirical evidence from an understudied manufacturing sector from a developing country.en_US
dc.description.versionPublisher's Versionen_US
dc.identifier.citationAkbay, Ü. & Hafeez, M. S. (2025). Performance outcomes of supply chain management practices: evidence from Pakistan's fan manufacturing SMEs. International Journal of Industrial Engineering and Management, 16(4), 411-427. doi:https://doi.org/10.24867/IJIEM-396en_US
dc.identifier.doi10.24867/IJIEM-396
dc.identifier.endpage427
dc.identifier.issn2217-2661
dc.identifier.issn2683-345X
dc.identifier.issue4
dc.identifier.scopus2-s2.0-105023694568
dc.identifier.scopusqualityQ1
dc.identifier.startpage411
dc.identifier.urihttps://hdl.handle.net/11729/6830
dc.identifier.urihttps://doi.org/10.24867/IJIEM-396
dc.identifier.volume16
dc.identifier.wosWOS:001633582900006
dc.identifier.wosqualityQ2
dc.indekslendigikaynakScopusen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakEmerging Sources Citation Index (ESCI)en_US
dc.institutionauthorHafeez, Muhammad Salmanen_US
dc.institutionauthorid0009-0002-1189-2246
dc.language.isoenen_US
dc.peerreviewedYesen_US
dc.publicationstatusPublisheden_US
dc.publisherUniversity of Novi Saden_US
dc.relation.ispartofInternational Journal of Industrial Engineering and Managementen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Öğrencien_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectCustomer relationship managementen_US
dc.subjectOrganizational performanceen_US
dc.subjectSupplier relationship managementen_US
dc.subjectSupply chain managementen_US
dc.titlePerformance outcomes of supply chain management practices: evidence from Pakistan's fan manufacturing SMEsen_US
dc.typeArticleen_US
dspace.entity.typePublicationen_US

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